IT Operations Engineer

Company: MET Services Ltd.
Area: IT
Country: Hungary

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We are looking for an IT Profession who will be responsible for designing, implementing, and supporting a standardized end-user device experience (500+ users across 12+ countries), protecting computer assets by enforcing system controls and maintaining technical / operational compliance with company policies.

Essential responsibilities:

  • Create, maintain, and improve automated laptop / desktop installations and enhance remote on-boarding processes
  • Build and deploy OS packages, automate security / feature patching with optimized user experience and compliance monitoring
  • Package applications and build a company specific software distribution portal
  • Continuously review and improve device policies, deploy new features, centralize asset management and lifecycle tracking
  • Establish monitoring for connected client devices, assess security compliance and correct exceptions to maximize health metrics
  • Own on-premises and Azure AD identity management and conditional access policies, including mobile application restrictions
  • Assist investigating security breaches, gather data / information to help determine system weaknesses and ensure that agreed corrective actions are implemented
  • Apply critical zero-day vulnerability patches to endpoints on OS or application level
  • Create knowledge articles and train helpdesk staff, provide input for employee education, and change communication

Qualifications / Requirements:

  • 3+ years’ experience in Windows-based end-point management, monitoring, change control in a geographically distributed environment
  • Hands-on scripting experience with PowerShell and proven practical expertise in task automation with medium+ complexity workflows
  • General understanding of enterprise network technologies, fluency in administering Active Directory, Group Policies, SCCM and end-point defense solutions
  • Bachelor’s Degree in Computer Science / IT application management / Software implementation or equivalent industry experience with domain knowledge
  • Very good English and Hungarian language skills, both verbal and written
  • Reliability, thoroughness, detail orientation and strong customer focus

Desired characteristics:

  • Proven track record in L2+ support and structured daily operational activities with problem management, root cause analysis and corrective actions
  • Relevant experience in a continuous improvement environment, demonstrated skills to maintain policy controls and manage daily operations
  • Professional experience in an international / multi-cultural business environment with virtual teamwork and cross-country collaboration
  • Excellent problem-solving, troubleshooting, reasoning and communication skills