Back Office Support Specialist
Company: MET Italy
Area: Back Office
We are looking for a Back Office professional to join our team In Milan.
- Monitor and support the external back-office regarding the contract validation process;
- Answer to customer queries and complaints in a timely and accurate way, via phone or email;
- Support the Sales Area Managers in all the activities related to the management of the external sales agents;
- Support the Credit team in managing the credit collection process, in line with the internal approved workflows;
- Maintain customer accounts and records (in Salesforce) of customer interactions with details of inquiries, complaints, or comments.
- MsC/BsC degree in finance or business studies
- 1-3 years experience in sales support
- Fluent English
- Accuracy, attention to details
- Customer oriented approach